Privacy Policy

Translation: Yes, we collect your data. Everyone does. Here's what we take.

When you visit, make a purchase, or interact with our site, we collect information from you in the following categories:

Information You Give Us

• Account information: Name, email, password, phone number
• Payment information: Credit card details, billing address (relax, we don't store full card numbers)
• Shipping details: Delivery address, special instructions
• Communications: When you email us or slide into our DMs, we keep receipts
• Preferences: Size, style preferences, wishlist items

Information We Automatically Collect

• Device information: IP address, browser type, operating system
• Behavioral data: Pages viewed, products browsed, time spent, clicks, add-to-carts
• Location data: General location based on IP address
• Cookies & tracking: Site usage patterns, preferences

Translation: Here's what we do with your data. Mostly business stuff, sometimes marketing.

We use your information for these purposes:

• Processing orders: Fulfilling your purchases, processing payments, arranging shipping
• Account management: Creating and maintaining your account, verifying your identity
• Customer service: Answering inquiries, resolving issues, providing support
• Improving our stuff: Making the website better, developing new products
• Marketing: Sending emails about new drops, exclusive offers, and events (yes, we'll try to sell you more stuff—we're a business)
• Analytics: Understanding how people use our site, generating statistics
• Security: Detecting and preventing fraud, securing your account

Translation: Sometimes we have to share your data with third parties to run our business. Here's who gets it.

We share your information with:

• Service providers: Payment processors, shipping carriers, cloud hosting services, email delivery services
• Business partners: Manufacturers and suppliers (but only relevant order information)
• Analytics and advertising: Google Analytics, social media platforms, advertising partners
• Legal requirements: Government agencies when required by law, subpoena, or court order

We make sure these third parties protect your information and use it only for specific purposes.

Translation: We use cookies. They track you. Accept it or use another site.

We use cookies and similar technologies to track activity on our site and hold certain information. Cookies are small files placed on your device that enable various functions and help us improve the site.

Our cookies are used for:

• Essential cookies: Remembering your cart, keeping you logged in, processing purchases
• Preference cookies: Remembering your settings and preferences
• Analytics cookies: Tracking how you use our site so we can make it better
• Marketing cookies: Showing you relevant ads, measuring campaign performance

You can control cookies through your browser settings. Disable them if you want, but our site might not work properly.

Translation: We try to keep your data safe, but the internet is wild. Nothing is 100% secure.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption for sensitive data transmission
• Secure payment processing (we never store full credit card details)
• Regular security assessments and updates
• Access controls for our systems

However, no method of electronic transmission or storage is 100% secure. We can't guarantee absolute security.

Translation: You have rights over your data. Here's how to exercise them if you care enough.

Depending on your location, you have certain rights regarding your personal information. These may include:

• Access: Requesting copies of your personal information
• Correction: Requesting updates to inaccurate information
• Deletion: Requesting deletion of your data (with certain exceptions)
• Restriction: Limiting how we use your data
• Objection: Opposing certain types of processing
• Data portability: Requesting transfer of data to another organization
• Withdraw consent: Revoking previously given permission

To exercise these rights, contact us at contact@welovecelsius.com. We'll respond within 30 days.

Translation: We keep your data as long as necessary. Sometimes that's a long time.

We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

For example:

• Account information is kept until you delete your account
• Order information is kept for tax and legal compliance (typically 7 years)
• Communications are stored to provide customer service and track issues

When we no longer need personal information, we securely delete or anonymize it.

Translation: This site is for adults. Kids, go play somewhere else.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

If you believe we have collected information from a minor, please contact us at contact@welovecelsius.com.

Translation: We're in France, but your data travels the world. Welcome to the internet.

°Celsius is based in France, but we work with service providers around the world. Your information may be transferred to, stored, and processed in countries other than the one in which you reside.

When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

Translation: We might update this policy. We probably won't tell you, so check back occasionally.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we'll update the "Last Updated" date at the top of this page.

For significant changes, we may notify you through the website or by email. We encourage you to review the Privacy Policy periodically to stay informed about our data practices.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Email: contact@welovecelsius.com

For EU data protection matters, °Celsius is the data controller responsible for your personal information.